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    • (207) 874-8100
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    • 353 Cumberland AvePortland, Maine 04101
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Gsuite FAQ

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  • Who will receive a G Suite account?

    • All Staff Members and Students. Before any anyone is given access a G Suite account,the Technology Acceptable Use Policy (AUP) for Staff and Students must be understood.

  • Does PPS's G Suite program comply with Google's stated age restrictions?

    Students under age 13 ordinarily need parent permission to have email accounts, as stated in Google's privacy policy. However since the G Suite tools that we are using are a secure environment monitored and controlled by the District, COPPA (Children's Online Privacy Protection Act) allows the School District to act as the parents'/guardians' agent and approve the accounts on their behalf. To be COPPA compliant, we must provide an opt-out process which can be done through the Superintendent.

  • Will I have access to my student's Google account?

    Parents/guardians are encouraged to communicate directly with their student(s) to acquire G Suite account login information. Each student has the ability to manage his/her G Suite account password.

    If a student is unable or unwilling to provide a password to parents/guardians, parents are encouraged to contact the District to have the password reassigned to allow the parent/guardian full access to the account.

    The G Suite accounts are property of the Portland Public School District. This means that content in these accounts may be accessed or searched by designated PPS employees (Tech Services staff, Administrators, etc.) in accordance with Board Procedure IJNDB-R.

    As the provider of these services, the Portland School District has included several safety and educational features in G Suite:

    • Parents, guardians, and administrators may request access to student's G Suite account from the District.
    • Filters to block SPAM, viruses and inappropriate content while surfing.
    • Filters for all student email accounts with initial electronic filtering and human monitoring of content with a service from Securly.

  • What types of safety and security measures are in place for G Suite?

    Portland Schools G Suite complies with legal requirements for safety and security such as the Child Internet Protection Act (CIPA), Children's Online Privacy Protection Act (COPPA), and the Family Educational Rights and Privacy Act (FERPA). Each student is introduced to acceptable use and online safety every year in the Portland Schools.

    In addition, the Portland School District commits to the following regarding student privacy:

    • Not to publish confidential education records (grades, student ID numbers, etc.) for public viewing on the Internet.
    • To appropriately limit public access to student work and/or photographs.
    • To provide Portland Public School parents or legal guardians with the right and a method to investigate the contents of their students' G Suite account.

    For more detailed information on safety and security, review the G Suite Privacy Practices page.

  • What happens if a student misuses their Google account?

    The same expectations for acceptable use of technology (as outlined in PPS Procedures IJNDB-R, JICK) apply to G Suite accounts. Students who misuse their accounts will be referred to their school's administrator who will deal with any infraction on a case-by-case basis. Administrators may choose to suspend student access to GMail (preserving access to Docs and Sites for classroom use) or may choose to suspend a student's account privileges entirely for a length of time appropriate to the offense. Parents will be notified should their student's account access be altered or suspended, as they would any time a building administrator makes a decision to withdraw privileges or enforce a consequence for inappropriate actions.

    To report misuse or suspected misuse of a Portland Schools G Suite account, it is appropriate to first contact your child's principal.